Comments on: Scottishgas.co.uk/boilerrepair - Scottish Gas Boiler Repair

By: J Goldie

J Goldie — Fri, 09 Dec 2011 21:10:08 +0000

What is the point, of putting on your letter ( re : booking our annual service ) that I can book a two hour slot, when I patiently cannot do so. In fact there does not appear to be such a website. The above requests, in fact “Mail” – it does not refer to electronic mail. NOT GOOD!

By: william white

william white — Sun, 09 Oct 2011 17:22:16 +0000

Have tried all week to get a link to book a service. what is wrong with these people. Some years it is Jan/Feb and now its October. I am paying a lot of money for this including drains cover and electrics cover. Electrics have been checked once in goodness knows how many years.

By: Rab Stewart

Rab Stewart — Tue, 06 Sep 2011 23:17:28 +0000

Scottish Gas installed my boiler last year and it repeatedly shut itself off leaving me without hot water or heating. I am still waiting for this to be rectified when I received an “offer” to sort this problem at a cost of £114.00. You are having a laugh and I have taken my case to Trading Standards.

By: frank mcsorley

frank mcsorley — Thu, 18 Aug 2011 14:50:12 +0000

i cant even get on to book my service and why all the reminders this year they never done this before are they scared we might jump ship

By: Frances Jones

Frances Jones — Fri, 12 Aug 2011 09:28:44 +0000

Agree with all the above. Why waste our time telling us to book on line when it’s impossible.

By: M. Hargreaves

M. Hargreaves — Fri, 22 Jul 2011 10:35:28 +0000

Agree with all previous comments. About to phone - so frustrating. Does no one read these comments???

By: M. Hargreaves

M. Hargreaves — Fri, 22 Jul 2011 10:34:45 +0000

About to phone - what is going on? does no one read these comments??

By: r mclachlan

r mclachlan — Tue, 21 Jun 2011 19:39:15 +0000

I am sure this web site does not exist, I will phone instead

By: j meikle

j meikle — Wed, 15 Jun 2011 09:27:03 +0000

i must agree with previous comments this is supposed to save time not use it all up. need to go back to the good old fashioned phone and not Scottishgas.co.uk/booking or Scottishgas.co.uk/service

By: P McConnell

P McConnell — Mon, 06 Jun 2011 23:32:23 +0000

Tried to book my annual service on line. This web site is a joke! Come on people spend some of the massive profit on a workable web site for the customers